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SHIPPING & RETURNS

Shipping Policy

Cancellation & Refunds


 

• If you wish to cancel your order, please contact our customer support representative at 9311448585 or notify us by email to care@CostumeKart.com before we have dispatched the order to you.

• The costume must be returned to us in the condition it was dispatched and in a reusable or resalable condition.

• We charge the rent on per day basis and can forfeit the security in case of any delay. Rentals as may be discussed is minimum 50% of the purchase price. In case you wish to return the dress after one use, 50% is refunded.

• Faulty items must be reported to CostumeKart as soon as possible of receipt of goods.

• Upon receipt of the goods we will return the security amount.

• Due to personal hygiene teeth, contact lenses, facial hair, tights/stockings, eyelashes, face paint, panties, false nails cannot be returned.

Return & Exchange Policy

  • We charge the rent on per day basis and can forfeit the security in case of any delay. Rentals as may be discussed is minimum 50% of the purchase price. In case you wish to return the dress after one use, 50% is refunded.

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  • In case you receive a defective product you may return the same and we would exchange the same. In case you want to return without using a marginal restocking fees will be applied.

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