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Customer Care and Contact- 9871420175



We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information


Terms and conditions of use

Welcome to the CostumeKart website terms and conditions for use. By accessing this website or placing an order, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of use contained on this legal website. Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. We recommend you to go through the terms of service and do not use this website if you do not agree or accept these terms. You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.


Our contact details are as follows:

A1-199, Sector 55,

Gurgaon 122001


TEL: 0124-4932200


B-73, Lower Basement,

Lajpat Nagar-2,

New Delhi - 110024


TEL: 011-49123738

You may also reach us direct for any query directly at 9871420175

- You are deemed to place an order with us by ordering via our online checkout process or phone. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement via Email/SMS, detailing the products you have ordered.

- Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by email. When we dispatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

- We may refuse to accept an order:

• Where goods are not available.

• Where we cannot obtain authorisation for your payment.

• If there has been a pricing or product description error; or

• If you do not meet any eligibility criteria set out in our terms and conditions.


Cancellation & Refunds


• If you wish to cancel your order, please contact our customer support representative at 9311448585 or notify us by email to before we have dispatched the order to you.

• The costume must be returned to us in the condition it was dispatched and in a reusable or resalable condition.

• We charge the rent on per day basis and can forfeit the security in case of any delay. Rentals as may be discussed is minimum 50% of the purchase price. In case you wish to return the dress after one use, 50% is refunded.

• Faulty items must be reported to CostumeKart as soon as possible of receipt of goods.

• Upon receipt of the goods we will return the security amount.

• Due to personal hygiene teeth, contact lenses, facial hair, tights/stockings, eyelashes, face paint, panties, false nails cannot be returned.




• To register with you must be over eighteen years of age.

• Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.

• Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

• We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.


Business associates


Any business associates of CostumeKart identified in this site are independent of CostumeKart. Such business associates are not joint venture partners or any other kind of partners of our division. No employee or representative of any business associate is under the control of CostumeKart. The information and descriptions contained on this site are intended as general information and are not necessarily complete descriptions of all terms, exclusions and conditions applicable to the products and Services offered by CostumeKart.




Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.


Service Access


While we Endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.


Visitor material and conduct


We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.


You are prohibited from posting or transmitting to or from this Website any material:

(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;

b) for which you have not obtained all necessary licenses and/or approvals;

(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the INDIA or any other country in the world; or

(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). 

(e)You may not misuse the Website (including, without limitation, by hacking). 


Links to or from other websites

Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.

If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions:

(a) You do not remove, distort or otherwise alter the size or appearance of the CostumeKart logo;

(b) You do not create a frame or any other browser or border environment around this Website;

(c) You do not in any way imply that we are endorsing any products or services other than our own;

(d) You do not misrepresent your relationship with us nor present any other false information about us;

(e) you do not otherwise use any CostumeKart trade marks displayed on this Website without our express written permission;

(f) you do not link from a website that is not owned by you; and

(g) Your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.


We expressly reserve the right to revoke the right granted for breach of these terms and to take any action we deem appropriate. You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of clause.



While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

The material on this Website is provided "as is" without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website. 



We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.


You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.


Disclaimer of warranty and limitation of liability

You expressly agree that use of this site is at your sole risk. Neither CostumeKart nor its affiliates nor any of its or their respective employees, agents, third party content providers, licensors or business partners warrant that this site will be uninterrupted or error free; nor do they make any warranty as to the results that may obtain from use of this site, or as to the accuracy or liability of any information, service or merchandise provided through this site.

 this site is provided on an as-is basis without warranties of any kind, either express or implied, including but not limited to warranties of title, or implied warranties of merchantability or fitness for a particular purpose, other than those warranties that are implied by and incapable of exclusion, restriction or modification under applicable law. Additionally, there are no warranties as to the results obtained from the use of this site.

 This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, inaccuracy, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, alteration of, or use of this site whether for breach of contract, tortious behaviour (including strict liability), negligence or under any other cause of action. You specifically acknowledge that CostumeKart is not liable for the defamatory or offensive or illegal conduct of other users or third parties and that the risk of injury from the foregoing rests entirely with you.

In no event will CostumeKart, or any person or entity involved in creating, producing or distributing this site, or the content included herein, be liable in contract, in tort (including for its own negligence) or under any other legal theory (including strict liability) for any damages including, without limitation, direct, indirect, incidental, special, punitive, consequential or similar damages, including without limitation, lost profits or revenues, loss of use or similar economic loss, arising out of the use of inability to use the site. You hereby acknowledge that the provisions of this section shall apply to all use of and content on this site. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall CostumeKart total liability to you for all damages, losses or causes of action, whether in contract tort including its own negligence or under any other legal theory including strict liability, exceed the amount paid by you, if any, for accessing this site.



You agree to indemnify and hold COSTUMEKART and its suppliers, information providers, and the officers, directors and employees of COSTUMEKART (an "Indemnified Party") harmless against any losses, claims, damages, liabilities, penalty actions, proceedings or judgments (collectively referred to as "Losses") to which an Indemnified Party may become subject, related to or arising out of any infringement or misappropriation or alleged infringement or alleged misappropriation of any copyright, trademark, trade secret or other proprietary right related to your use of this website or related to or in connection with this agreement and will reimburse such Indemnified Party for all legal and other expenses, including reasonable attorneys fees incurred by such Indemnified Party in connection with investigating, defending or settling any Loss, whether or not in connection with pending or threatened litigation in which such Indemnified Party is a party.


You also agree to indemnify and hold harmless an Indemnified Party against any Losses to which an Indemnified Party may become subject in which Losses arise out of delay in delivery of items or relate to this agreement or use of this website or your negligent or wrongful conduct and will reimburse an Indemnified Party for all legal and other expenses including, without limitation, reasonable attorneys fees incurred by such Indemnified Party in connection with investigating, defending or settling any Loss, whether or not in connection with pending or threatened litigation in which such Indemnified Party is a party.



Any notices required or permitted hereunder may be given by personal delivery in writing or by mail. Notices delivered personally shall be deemed given as of the date of actual receipt. Notices shall be addressed as follows:

B-73, Lower Basement,

Lajpat Nagar-2,

New Delhi-110024




CostumeKart may, in its sole discretion, terminate or suspend your access to all or any part of this site including, but not limited to, any bulletin boards on this site, for any reason, including without limitation, breach of this agreement. If this agreement is terminated, the restrictions regarding materials appearing on this site and the representations and warranties, indemnities and limitations of liability set forth in this agreement shall survive any such termination.



At times, we may ask you for personal information while you are visiting our website. We ask for this information only to deliver materials that you have requested, to respond to a question you have asked, or to provide you with a product or service. CostumeKart is absolutely committed to safeguarding your privacy and we keep the information of our customers in the strictest of confidence. 

We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

CostumeKart recommend that you print and keep a copy of these Terms and Conditions for your own reference.

Payment Methods

- Credit / Debit Cards

- Offline Payments

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