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What is Free Shipping Eligibility?

Free shipping is available for most of the items, using Indian Postal Service's Ground Shipping option. For faster or trackable options please choose among multiple available options. Free Shipping is not available for heavy and high volumetric items like props and mascots.

What are terms of Costume Rental?

Costume Renting is available and prices would depend from costume to costume. Most of the time we would provide new costumes only, and in only very few cases there a used dress is provided we would ensure it is hygienically cleaned before dispatch.

The amount charged is the full price as shown for purchase and once the return is received the balance(40-60%) is transferred back in your account.

Rentals are charged on per use basis only (less than 10 days) and not on per day basis. Please add notes at the time of checkout to inform of delivery and event dates.

How long does it take my order to be dispatched?

Order are usually dispatched within 3 business days, You will receive email and SMS alerts with tracking details as they are shipped.

It may also happen that the item is shown as in stock and has been purchased at our retail store/s, in such scenarios where original products are shipped internationally, the time to deliver may get stretched to maximum 3 weeks.

Some customised order may take longer and still are dispatched within 3 weeks.

Special order for customised mascots and other big pieces are discussed with time frame stated individually.

I have a typical requirement of a dress, can you make one for me?

Yes, we may, it typically takes us 2-3 weeks maximum. If you have an earlier requirement please coordinate with operations team WhatsApp on 9871420175. These may be provided on rent on case to case basis, but is usually purchased outright.