Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment. You may choose DTDC shipping grades at the time of check out or DHL with tracking. 12 hour delivery is DTDC Prime Time id available only in select metros, please contact us before to ensure feasibility. Whichever shipment choice you make, we will provide you with a link to track your package online.
In very few cases if the items are not in stock we shall deliver the items within 21 days from the receipt of payment or provide an alternative solution.
International Delivery may take upto 7 - 10 days. Usually these are delivered within 4 days.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Tracking for Domestic packages is available at : http://www.dtdc.in/tracking/shipment-tracking.asp
Tracking for international shipments is forwarded to DHL and may be tracked here: http://www.dhl.co.in/en/express/tracking.html
For all packages a separate SMS and an email will be sent to the registered Mobile and Email addresses.
Boxes are amply sized and your items are well-protected.